Course Summary
Contact Hour(s):
1.5 Contact Hours
Author:
Celeste Barefield, MSN, APRN, FNP-BC, Julia Tortorice, RN, MBA, MSN, NEA-BC, CPHQ
This peer-reviewed course is applicable for the following professions:
Certified Medication Assistant (CMA), Certified Nursing Assistant (CNA), Home Health Aid (HHA), Licensed Nursing Assistant (LNA), Medical Assistant (MA)
Accreditations:
The American Nurses Credentialing Center (ANCC)
Course Description:
This course discusses the extent and types of workplace violence in the healthcare industry, with evidence-based methods of prevention and/or reduction of incidents in the future. Up-to-date information and resources are also provided to decrease lasting psychological damage to the healthcare workers involved and bystanders who witness the event. Training methods and risk assessment tools for identifying people who may perpetrate assaultive behaviors are also included. Several case studies are given to deepen understanding and trigger associations with the materials.
Outcomes:
≥ 92% of participants will know how to prevent and calm down possible workplace violence.
Objectives:
After completing this continuing education course, the participant will be able to:
- Identify assaultive behaviors.
- Describe how to calm down an agitated person.
- Discuss coping strategies.
- Identify harm reduction strategies in the workplace.
- Describe situational awareness.
Disclosures:
CEUFast Inc. and the course planning team for this educational activity do not have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.