Course Summary
Contact Hour(s):
1 Contact Hour
Author:
Kelly LaMonica, DNP(c), MSN, RNC-OB, EFM
This peer-reviewed course is applicable for the following professions:
Advanced Practice Registered Nurse (APRN), Certified Nurse Midwife, Certified Nurse Practitioner, Certified Registered Nurse Anesthetist (CRNA), Certified Registered Nurse Practitioner, Licensed Practical Nurse (LPN), Licensed Vocational Nurses (LVN), Midwife (MW), Nursing Student, Registered Nurse (RN)
Accreditations:
The American Nurses Credentialing Center (ANCC)
State Approvals:
Alabama, Provider #ABNP1485; California BRN Provider #CEP # 13509; Kentucky Board of Nursing Provider #7-0085; Florida Board of Nursing Provider 50-353
Course Description:
This course discusses the root cause of sentinel events and how communication affects patient outcomes, as well as communication techniques, SBAR technique, and the use of CUS words. This course also discusses the use of TeamSTEPPS, secure chat and the EHR, bedside rounding, and how to handle issues.
Outcomes:
≥ 92% of participants will know how to use evidence-based research to improve nurse-to-physician communication.
Objectives:
After completing this continuing education course, the participant will be able to:
- Describe the root causes of sentinel events.
- Explain how healthcare professionals’ communication affects patient outcomes.
- List two communication techniques used to enhance nurse-physician communication.
- Define SBAR to be used in the clinical setting.
- Define CUS to be used in the clinical setting.
Disclosures:
CEUFast Inc. and the course planning team for this educational activity do not have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.